FREE U.S. SHIPPING & RETURNS FOR $100+ ORDERS
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Frequently Asked Questions
Everything you need to know about our products, shipping, and returns.
Ordering & Payment
What payment methods do you accept?
Can I modify or cancel my order after placing it?
Do you offer gift cards?
Product & Sizing
What type of leather do you use?
How do your boots fit? Should I size up or down?
Is there a break-in period?
Where are your products made?
How do I care for my leather products?
What does "full-grain" mean? How is it different from "genuine leather"?
Shipping & Delivery
How much does shipping cost?
How long does shipping take?
Do you ship internationally?
Returns & Exchanges
What is your return policy?
Do you offer free exchanges?
What if my product arrives damaged?
